- Don't Abuse Delegation
- Support and Protect
- Understand the Consequences
- Listen and Learn
- Champion Champions
- Be Firm But Fair
- Listen
- P.O.T.S. (Part Of The Solution)
- Teach and not lecture
- Never forget... Its NOT all about you!
Life and times in ITSM
A collaborate site brining the real-world of IT Service Management and all of the struggles that come along with the territory to anyone who is interested in understanding more about the practical implementation of industry frameworks and people management in Technology.
