In the realm of a high transaction environment I find very little value in trying to analyze data on a day by day basis. That poses the question, what are we trying to perform analysis this low in the transaction chain?
Life and times in ITSM
In the realm of a high transaction environment I find very little value in trying to analyze data on a day by day basis. That poses the question, what are we trying to perform analysis this low in the transaction chain?
A collaborate site brining the real-world of IT Service Management and all of the struggles that come along with the territory to anyone who is interested in understanding more about the practical implementation of industry frameworks and people management in Technology.
